Missed-call text-back for a auto repair shop
Most shops miss between fifteen and thirty percent of inbound calls, and the peaks land where they hurt: the eight o'clock drop-off rush, lunch, and the closing hour. A caller with a broken car does not leave a voicemail. They dial the next shop, and that shop books the brake job. Put your own numbers into the missed-call calculator and the total is usually worse than owners guess.
Text-back fixes the largest share of it cheaply. Within about five seconds of an unanswered call a text goes out apologizing, asking for the vehicle and the symptom, and inviting a reply by text. It works because the customer is still holding the phone, and because plenty of people would rather type "2014 Civic, grinding when I brake" than describe a noise out loud.
Two weeks in, working means every missed call has a text against it and a visible pile of recovered conversations sitting in the shared inbox.